Privacy Policy that explains how we handle your data safely

Image: A quick visual guide for New Yono Game users about data safety and privacy practices (updated for 2026).

Security-first: We use encryption in transit and access controls to reduce risk.

Retention limits: We keep data only as long as necessary for defined purposes.

1) What Information We Collect

We collect information in four main categories: Account Information, Login/Security Information, Game Behaviour Data, and Technical Device Data. The exact items depend on how you use the Services.

1.1 Account Information

• Basic identifiers: name or nickname (if provided), user ID, and profile preferences.
• Contact details: email address if you contact support or register an account (where available).
• Account settings: language preference, notification settings, and consent choices.

Example: If you email us for help, we will have your email address and the details you share in that message. We recommend you share only what is necessary for support.

1.2 Login and Security Information

• Login timestamps: date and time of sign-in attempts (successful or failed).
• Security signals: unusual login patterns, suspicious requests, or repeated failed attempts.
• Session data: session identifiers and authentication-related data used to keep you signed in safely.

We keep security logs for a limited period to investigate incidents and reduce fraud. This data is handled with tighter access restrictions.

1.3 Game Behaviour Data

“Game behaviour data” refers to interaction and gameplay-related events. This helps us understand how features work in real conditions. Typical examples include:

1. Feature usage (e.g., which screens you opened and how often).
2. In-app actions (e.g., taps, navigation events, and basic interaction sequences).
3. Performance markers (e.g., load times, crash signals, and error events).

Where possible, we use aggregated reporting (grouped metrics) to reduce direct identification. We avoid collecting unnecessary content. We do not ask you to share passwords in support conversations.

1.4 Technical Device Data

To ensure compatibility across common devices used in India, we may collect:

• Device details: device model, OS version, browser type, app version (if applicable).
• Network information: approximate region (not a precise address), connection type (Wi-Fi/4G/5G), and latency indicators.
• Diagnostic data: crash reports, error codes, and performance counters.

Note on location: if we use location signals, they are typically coarse (for example, city/state-level inference) and primarily used for security checks, risk detection, and service stability. We do not require precise GPS coordinates for routine operation.

What we generally do not intentionally collect

We do not intentionally collect sensitive personal categories (such as religion, caste, or health details) for service operation. Please avoid sending such information to support unless it is strictly necessary and you understand the implications.

2) Why We Collect This Data

We collect information for three core objectives: enhancing the gaming experience, improving device compatibility, and strengthening security and risk control. We do not collect information “just in case”. Each category supports a specific operational purpose.

2.1 Enhance the gaming experience

We use aggregated behaviour insights to understand what users find useful and what causes friction. For example, if many users exit a page within 5–10 seconds, it suggests unclear information or slow loading. We can then refine content structure and reduce unnecessary steps.

2.2 Improve device compatibility

India has a wide variety of devices and network conditions. Technical device data helps us:

• Identify crash patterns tied to specific OS versions.
• Prioritise fixes that benefit the highest number of users.
• Adjust performance settings for low-memory devices (for example, reducing heavy scripts or improving caching).

Practical target: reduce repeat crashes for affected users by addressing issues that occur in higher frequency clusters, such as errors that occur in more than 1 out of 1,000 sessions on a specific device family.

2.3 Strengthen security and risk control

Security is not optional. We use login and security information to:

• Detect suspicious login attempts (e.g., unusually high failed attempts within a short time window).
• Prevent automated abuse and bot traffic that can degrade service quality.
• Investigate reports of account takeover or misuse.

Example security rule: multiple failed attempts from the same source within 10 minutes may trigger additional checks. This helps protect genuine users, especially on shared networks.

2.4 Support and communication

If you contact us, we process your message, attachments (if any), and related metadata to resolve your issue. Support requests typically require us to keep a record for a reasonable period, so repeated issues can be handled consistently.

---

Minimum necessary use: Whenever we can achieve a purpose using less data, we choose the less-data approach.

3) How We Protect Your Data

We use a layered security approach aligned with commonly adopted international practices. No method is perfect, but strong controls reduce risk. Our safeguards focus on encryption, access control, monitoring, and process discipline.

3.1 Encryption technology

• Encryption in transit: data is transmitted using secure protocols (such as HTTPS/TLS) to reduce interception risk.
• Encryption at rest: where appropriate, stored data is protected with encryption to reduce exposure if systems are compromised.

Practical expectation: encryption is a safety baseline. It helps prevent casual interception, especially on public networks.

3.2 Access control

Access is restricted on a need-to-know basis:

1. Role-based access: staff access is limited to what is required for their responsibilities.
2. Logging: critical access to sensitive systems is logged and reviewed where appropriate.
3. Least privilege: access is removed when no longer required.

3.3 Secure development and operational checks

We follow structured practices to reduce vulnerabilities:

• Regular updates of libraries and dependencies where feasible.
• Monitoring for unusual activity patterns, spikes in errors, and suspicious requests.
• Internal review of data handling changes before rollout.

3.4 What you can do (user safety steps)

Your choices matter. For better security:

• Use a strong password if account creation is available.
• Do not share OTPs or passwords with anyone, including people claiming to be “support”.
• Use updated browsers and operating systems when possible.
• On shared devices, sign out and clear session data after use.

4) Transparency of Cookies and Tracking Technologies

Cookies are small files stored by your browser. Some cookies are necessary for basic site functions, while others help understand performance and usage patterns. You can control cookies from your browser settings. Blocking certain cookies may affect the Services.

4.1 Necessity of Cookies

Necessary cookies support essential functions such as session stability and security checks. For example, a session cookie can help keep you signed in during a visit and reduce repeated logins.

4.2 Performance Cookies

Performance cookies (or similar technologies) help measure how pages load and where errors occur. We use performance indicators to reduce page load time and improve stability. Common measurements include:

• Average load time (e.g., 2.5–4.5 seconds on mid-range devices).
• Error rate per 1,000 visits (e.g., 0.8–2.0 errors/1,000 visits).
• Crash or freeze signals from supported environments.

4.3 Analysis Cookies

Analysis cookies help us understand broad usage patterns, such as which pages are most visited and which features are used more often. We focus on aggregated insights rather than tracking individuals.

How to manage cookies (practical steps)

• In Chrome: Settings → Privacy and security → Third-party cookies (or Cookies).
• In Firefox: Settings → Privacy & Security → Enhanced Tracking Protection.
• In Edge: Settings → Cookies and site permissions → Cookies and site data.

Tip: If you block all cookies, some sign-in and preference functions may not work properly.

We do not embed multiple images or hidden trackers in this policy page. The page uses simple structure so it remains readable on mobile devices.

5) Third-Party Services and Disclosure

We may use third-party service providers to help us operate the Services. These providers may process limited data on our behalf for functions such as hosting, analytics, security monitoring, or customer support tools. We share information only to the extent necessary for the provider to perform their service.

5.1 When we may disclose information

• Service operation: to keep the Services working reliably (e.g., infrastructure providers).
• Security and fraud prevention: to detect threats, suspicious activity, or abuse.
• Legal compliance: to respond to valid legal requests and enforce our terms.
• Business continuity: if we undergo restructuring, merger, or asset transfer, subject to appropriate safeguards.

5.2 What we do not do

We do not knowingly share personal information with third parties for their independent marketing use as a default practice. If any future change affects this position materially, we will update this policy and provide appropriate notice.

Practical example: If we use a security monitoring service to detect bot traffic, the provider may receive IP-related signals and timestamps, but not your private messages unless required for troubleshooting a support case.

6) Data Retention

We retain data for only as long as needed to fulfil the purposes described in this policy, unless a longer retention period is required for legal, security, or dispute resolution reasons. Retention periods may vary by data type.

6.1 Typical retention approach (illustrative)

While actual periods may differ based on operational needs, a practical retention structure may look like this:

• Security logs: retained for a limited period to investigate incidents and prevent repeated abuse.
• Support conversations: retained so that follow-up requests can be handled consistently.
• Aggregated analytics: kept longer in anonymised/aggregated form to measure long-term stability improvements.

When data is no longer required, we take reasonable steps to delete it, anonymise it, or securely archive it. In some cases, backups may retain data for a short period until they cycle out.

6.2 Why retention matters for users

Limited retention reduces risk. Keeping everything forever increases exposure in the event of a breach. Our aim is to balance:

1. Service reliability (having enough information to fix recurring problems)
2. Security (having logs to detect abuse and investigate incidents)
3. Privacy (not keeping data longer than needed)

7) Your Rights as a User

We respect user rights and aim to respond to reasonable requests. Depending on the context and applicable requirements, you may request:

• Access: a copy or summary of the personal information we hold about you.
• Correction: fix inaccurate or incomplete information.
• Deletion: remove personal information where we no longer need it (subject to security/legal limitations).
• Restriction/objection: limit certain processing in some cases.
• Withdrawal of consent: where we rely on consent, you can withdraw it.

For safety, we may need to verify your identity before fulfilling certain requests. Verification reduces the risk of someone else obtaining your data. A typical verification step may include confirming access to the registered email address or providing account-related proof that only the account holder would know.

Response expectations: We try to respond within a reasonable timeframe. Complex requests may require additional time, especially if we must review security logs or confirm account ownership.

8) Children’s Privacy

Protecting children’s privacy is important for game-related services. The Services are intended for users who can understand and accept this policy. If a child uses the Services, a parent or guardian should supervise usage and communications.

We do not knowingly collect personal information from children in a way that is inconsistent with responsible practice. If you believe a child has shared personal information with us without appropriate oversight, please contact support so we can review and take appropriate action.

• Parent/guardian role: supervise account usage, device access, and messages sent to support.
• Safety practice: avoid sharing phone numbers, addresses, or school-related details through support.
• Deletion requests: parents/guardians can contact us for review and deletion where applicable.

9) International Data Transfers

Depending on how the Services are hosted and supported, information may be processed in locations outside your state or outside India. When this occurs, we apply safeguards designed to protect data during cross-border processing.

Safeguards may include contractual controls with service providers, access restrictions, and security measures described in this policy. We also aim to limit transferred data to what is operationally required.

Practical understanding: the internet is global. Transfers can occur when a reliable infrastructure provider runs systems from multiple regions. Our focus is to ensure that security and access restrictions follow the data.

10) Policy Updates

We may update this Privacy Policy from time to time to reflect changes in the Services, security practices, or operational requirements. When updates are made, we will revise the content on this page and adjust the date where appropriate.

If changes are material, we aim to provide a clear notice within the Services. We recommend reviewing this page periodically, especially if you are a frequent user.

Version practice: we try to keep policies readable, with clear sections and practical explanations rather than heavy legal language.

11) Contact Us

If you have questions, concerns, or requests related to privacy, you can contact us:

New Yono Game Support
Email: [email protected]
Website: https://newyonogame.download/

To help us resolve your request faster, please include:

• your account identifier (if applicable)
• a short description of the issue
• the date/time of the incident (for example, “06:30 PM IST, 02-01-2026”)
• device and browser details (e.g., Android 13, Chrome 120)

---

Brief introduction before conclusion

The phrase “Privacy Policy” is not just a page name—it is a practical promise about how we handle user information. At New Yono Game, we treat privacy as part of product quality: clear information, limited collection, and sensible protections. If you want to learn more about our platform, updates, and guidance, see more about New Yono Game and this Privacy Policy at New Yono Game.

Before you go, you can also visit the official homepage for more about New Yono Game, Privacy Policy and News at Privacy Policy.

Article note (1): The team behind https://newyonogame.download works with steady attention to user trust, focusing on security checks, clearer support communication, and practical controls that users can understand in one read.

Article note (2): We remain committed to improving stability and safety across devices commonly used in India, and we review how data is handled whenever we introduce changes to login systems, risk controls, or compatibility updates.

Conclusion: If you use the Services, you are agreeing to this Privacy Policy. If you do not agree, please discontinue use. We encourage you to contact us with questions—privacy works best when users can ask and receive clear answers.