Author: Desai Varun  |  Reviewer: Kumar Arnav  |  Publication date: 04-01-2026

Contact Us – Verified Support Channels and Player Safety

At New Yono Game, “Contact” is not just a page—it is our promise that real help is reachable, accountable, and safe to use. We created this space so Indian users can identify verified communication channels, resolve issues without confusion, and report suspicious activity in a straightforward way. We understand that gaming communities can attract impersonators. That is why this page focuses on clear identity signals, documented support steps, and practical guidance that helps you decide what is genuine and what is not.

Our mission is simple: keep player communication transparent, trackable, and fraud-resistant. When you contact us through the addresses below, your request can be logged, assigned, and reviewed under our internal checks. When you contact someone outside these channels, we cannot verify the identity of the responder, and you may be exposed to scams.

1) Company Information (Trust & Transparency)

We share company entity details in a clear, India-friendly format so users can cross-check identity. If any person or page claims to represent New Yono Game but refuses to match these details, treat it as a risk signal.

Company name

New Yono Game

Official domain

https://newyonogame.download/
Tip: Check the spelling carefully. Fraud often uses look-alike domains.

Registered address (India)

New Yono Game Operations Office, 4th Floor, Andheri-Kurla Road, Andheri East, Mumbai, Maharashtra 400059, India

Google Maps:

Business licence type (availability notice)

We maintain internal records for operational compliance and vendor onboarding. Public licence reference numbers may not be displayed on this page at all times due to periodic updates and jurisdiction-specific publication rules. If you require verification for a legitimate partnership request, email [email protected] with a clear subject line and your official company identity.

We encourage users to keep a record of any support interaction. For standard requests, we recommend saving: (1) your ticket number, (2) the email header showing the sender domain, (3) date and time, and (4) a short summary of what was requested. This makes follow-ups faster and reduces miscommunication.

2) Official Contact Channels

Use the following channels to reach New Yono Game. These are the only addresses our team recognises as official. For your safety, avoid forwarding sensitive personal data. Share only what is necessary for support, such as your username (if applicable), device model, app version, and a clear description of the issue.

• Primary service email: [email protected]
• General enquiries: [email protected]
• Support / customer service: [email protected]
• Recruitment / careers: [email protected]

Company phone number (India): +91 79-4823-1964
Note: Phone support is helpful for guidance, but we will still confirm key actions through email to keep a clear record.

3) Support Hours

Our customer support runs with a “follow-the-sun” style coverage, but we publish India-friendly timing so you can plan expectations. If you contact us outside standard hours, your request is still logged and assigned as soon as the next shift begins.

To keep communication consistent, we follow a basic triage approach: (1) Safety and fraud reports, (2) account access issues, (3) technical performance and bugs, (4) general queries and feedback. This prioritisation is designed to reduce harm and address urgent risks first.

4) Player Safety & Complaint Handling (YMYL Required)

We treat player safety as a core responsibility. This includes support for account security concerns, abusive conduct reporting, impersonation attempts, suspicious payment demands, and misinformation that could cause harm. If you believe you have been targeted, do not panic. Follow the steps below to contain risk and preserve evidence.

Complaint steps (structured and practical)

1. Stop interaction: Do not continue chatting with the suspected fraudster. If the person is on a messaging app, block them after you capture evidence.
2. Collect evidence: Save screenshots of the conversation, the sender handle, and any payment request. If there is a link, copy it as text—do not keep clicking it.
3. Send a report: Email [email protected] with subject: “Safety Report – Suspected Impersonation”.
4. Share context: Include the date/time, platform (WhatsApp/Telegram/email/social), and what was asked. Avoid sharing OTP or financial credentials.
5. Wait for verification: Our team will validate whether the communication is official and guide you on next steps.

Account safety checklist (10-point, India-friendly)

• Use a strong password with at least 12 characters.
• Avoid reusing the same password across more than 2 sites.
• Never share OTPs; OTPs are meant to be secret and time-bound.
• Do not install remote assistance apps at someone’s request.
• Only download from trusted sources; avoid unofficial mirrors.
• Keep your phone updated and review app permissions monthly.
• Be cautious with “refund” or “reward” claims that require payment first.
• Review messages for spelling errors and unrealistic urgency.
• Prefer email trails over calls for critical decisions.
• If uncertain, verify using the official domain contact addresses listed here.

5) Developer, Security, and Compliance Teams (E-E-A-T)

A trustworthy contact page is backed by real people and clear roles. While we avoid oversharing personal details, we do share role-level accountability so users understand who handles what and how decisions are made.

Operations team

Our operations specialists typically carry 5–10 years of experience in game community management, player support workflows, and incident communications. Their responsibilities include ticket triage, response consistency, and making sure instructions are safe and easy to follow for Indian users across different devices.

Security and risk control desk

The security desk focuses on fraud patterns, impersonation attempts, compromised account signals, and unsafe link reports. Team members have backgrounds in risk assessment, secure communication practices, and incident handling. For high-risk issues, the security desk coordinates directly with the development team to confirm technical facts.

Software development team

Our developers maintain stability and performance on common Indian device profiles. They investigate crash logs, connectivity problems, and compatibility issues. Where appropriate, they propose fixes that reduce the chance of abuse (for example, strengthening validation checks and improving reporting flows).

Quality assurance and review

We use test checklists that cover common scenarios such as sign-in troubles, app responsiveness, and error state clarity. QA also reviews safety messaging so users are not misled into risky actions. When a change affects user guidance, our reviewer checks tone and clarity to reduce confusion.

6) Official Social Media Channels

Social platforms can be useful for announcements, but they can also host impersonators. We recommend using social pages for general updates only, and using email for account or safety matters. If you find a profile claiming to be New Yono Game that is not listed here, treat it as unofficial and report it through support.

• Official announcements: New Yono Game (verified links are shared from our official domain)
• Community updates: New Yono Game community handles (confirm via our official site before trusting)
• Policy notices: published through the New Yono Game domain and confirmed by support email when needed

Practical tip: If a social profile asks you to move to a private chat and then requests money or credentials, stop. Genuine support will be willing to verify through an official email channel.

7) Important Notice (Legal and Safety Disclaimer)

This Contact page is designed to help users reach the right New Yono Game team safely. It does not replace emergency services. If you have experienced financial fraud or identity misuse, you should also consider reporting it to relevant authorities and your financial service provider without delay.

Entertainment-only notice: New Yono Game provides entertainment gaming content. We do not offer gambling services, investment products, or financial advisory. We do not request user funds for “activation”, “unlocking”, “withdrawals”, “returns”, or similar claims.

Data minimisation: We request only what is needed to investigate an issue. If someone asks for sensitive information, consider it a red flag and contact [email protected].

Fair use and respectful communication: We respond best when messages are clear, factual, and respectful. Threats or abusive language may slow investigation because it reduces clarity and may require additional handling steps.

A brief introduction to “Contact” and New Yono Game

“Contact” is where New Yono Game consolidates verified support information so players can act with confidence. If you want to learn more about New Yono Game and how our official information is presented across the site, you can visit New Yono Game. For official updates and news related to Contact and New Yono Game, please refer to Contact.

We are proud of the effort that goes into keeping https://newyonogame.download reliable and user-friendly. Our teams continuously review support journeys, simplify instructions, and maintain safer reporting paths so Indian users can participate confidently and responsibly. This work is driven by practical care—less confusion, fewer risky interactions, and clearer ways to verify identity when it matters.

If you are unsure where to start, the simplest action is to email [email protected] with a short description. If the issue is safety-related, write to [email protected] and include the evidence steps listed above.